FREE OFFER FOR STUDENTS AND TEACHERS

WHO CAN GET THE EXCLUSIVE OFFER?

At Mockplus, we believe fresh minds define the future of design and give all of students, teachers as well as educators the exclusive offer.

WHAT WILL BE INCLUDED?

As long as you meet the eligibility requirements outlined here, we offer:

University/College Students, FREE Pro Subscription for one month.
University/College Teachers, FREE Pro Subscription for six months.
Educators, FREE Pro Subscription for six months.

Note that, the "Educators" should be engaged in UI/UX design or other software design training related positions.

HOW TO GET THIS FREE OFFER?

Submit your verification docs with a PDF or image, including:

Students, a student ID card required.
Teachers, a teacher certificate required.
Educators, an employee's card required.

Meanwhile, please provide us with your contact information. If you are applying for students or classrooms, please provide a proof of student status and quantity. For example, we accept transcript and class list that clearly display a student's name and enrollment date.

WHERE TO SUBMIT YOUR REQUEST?

Send us an email at support@jongde.com and we will be back in touch soon.The review will be completed usually within 3 business days of receipt of the necessary information.

UNIVERSITIES & INSTITUTIONS PARTICIPATED

2014-2018

Account & Purchase Installation & Update

1How to sign up in Mockplus?

There are two ways to sign up in Mockplus:

1) Install Mockplus desktop app and open it for signing up.

2) Click the link: https://www.mockplus.com/user/register in your browser to sign up.
2 Do I need to pay the extra fee whenever Mockplus comes out with a new updated version?

After the purchase, you do not need to pay an extra fee for any new version or update of Mockplus.

If you're a user of Free version, you also don't need to pay any fee for the new versions or updates.
3Can I install and use Mockplus on multiple computers?

Every named user, with both a desktop and a secondary laptop/home computer, can legally install and use Mockplus on both computers.
4Can multiple users use one account at the same time?

No. One account can only be used by one user.
5How to cancel auto-renewal of my subscription in Mockplus?

Plan A: Please follow this guide to cancel the subscription by yourself.

Plan B: Please send your order number/invoice, and correct Mockplus account to support@jongde.com to get fast assistance.
6Terms of Sale

Please check out the details of Mockplus Terms of Sale here.
7How to change my email address used to log in Mockplus? / How to transfer my Mockplus account to other workmate when I leave my company?

Please provide your order number/invoice, original and new email address for change. Before that, please confirm whether you need to keep your original account:

If yes, please download your projects from the cloud (for Paid users) in advance, and send us your information. We will do the transfer for you manually. After the transfer, the original account will be downgraded. Meanwhile, the new account will be upgraded to get all the premiere features.

If not, please send us your information directly, we will do the transfer for you. Please note that your original payment information, and projects will be all transferred to the new account, then the original account will be deleted.

1 System requirement for Mockplus Windows & Mac versions.

System requirement: Windows 7/Mac OS X 10.9 or above. If your current operation system is Windows XP, please upgrade it to Windows 7 or above to run Mockplus.
2 What should I do when Mockplus gets reported as risky?

1) You can simply ignore the alert and add “Mockplus” to trusted or whitelist.

2) If you noticed any unexpected activities, such as Color Chooser closing unexpectedly, or “blocked pop-up” alerts, please disable the pop-up blocker of your anti-virus software to solve the problem. Those “pop-ups” are actually Mockplus’ regular function panels.

3) Mockplus DOES NOT violate your personal rights in any way and DOES NOT put your computer at any risk or harm.
3 What should I do when there is a blinking interface?

If you happen to have blinking interface or black blocks on the interface while using Mockplus on your laptop. Please upgrade your video card driver; this will usually solve the problem. If you have multiple video cards, please switch to Integrated Graphics.
4 Could not open Mockplus because it comes from an unidentified developer?

When installing Mockplus on Mac, you may be notified "Could not open Mockplus because it comes from an unidentified developer". If so, you can only hold down the Control key, click the program's icon and then choose Open to address this installation issue.
5 Failed to open demo package on Mac OS X?

Mac OS X defaults to preventing applications that didn't come from a verified source or from the Mac App Store. As Mockplus didn't come from the Mac App Store, the Mockplus demo package cannot be opened on OS X. To fix this issue, just follow the below steps:
1). Open the Security & Privacy control panel: Apple menu > System Preferences... > Security & Privacy.

2). Click the Lock icon saying “click the lock to make changes”.

3). In the section Allow applications downloaded from, select Anywhere > A warning message appears. Click the button Allow From Anywhere to confirm the new configuration.

4). Click the Lock icon at the bottom left of the window to save the changes.

Need help?

Join Mockplus on Slack Click here

support@jongde.com