Mockplus > Community > Cloud

Secure Connection Error

jperocks · 54 · 1 · 2:26 PM    Oct 28, 2021

I have run into an error that prevents me form getting back into the app.

This site can’t provide a secure connection

app.mockplus.com sent an invalid response.

ERR_SSL_PROTOCOL_ERROR



I have tried to correct it on my end but I have read that you may need to fix SSL certificates on your end.

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Mockplus Team

Hello Jperocks , 


Sorry for any inconvenience caused. 


Would you please take a screenshot of that error message so that we can try to check and resolve it for you? 


What have you done before you encounter this problem? 


What web browser are you using to get that issue? How about the browser version? 


We do need more information to resolve this for you. 

2:26 AM    Nov 4, 2021

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