Failed to Load Data Error

twhittaker · 220 · 2 · 12:40 AM May 21, 2023

We are receiving the following error on all of our sync'd projects at run.mockplus.com:

Sorry, failed to load data.

Error: Failed to load data. Please check your network connection. It is recommended to set your DNS to 8.8.8.8 and try again.

If you need assistance, please shoot us an email at support@jongde.com.

Please let us know if this is an account issue or an issue that is more widespread. Thank you.

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khalisthingsc

The "Failed to Load Data" error message is a general indication that data, often from a server or a remote source, was unable to load properly. This error can occur in various contexts, such as web browsers, mobile apps, software applications, and more. The exact cause of the error can vary based on the specific situation. Here are some common reasons and troubleshooting steps to consider:

Network Connection Issues:
- Check your internet connection to ensure that you're properly connected.
- If you're using a mobile app, make sure you have a stable cellular or Wi-Fi connection.
Server or Service Unavailability:
- The server or service you're trying to access might be down or experiencing issues. Check the server's status if possible.
- If the problem persists, the service provider might have an outage for
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- . Check their official social media or support channels for updates.

7:38 PM Aug 23, 2023

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Mockplus Team

Hello Twhittaker,

Your mentioned "failed to load data" issue has been fixed already, you may log in again to check whether this works for you.
Please feel free to contact us if you need any help.

2:32 AM May 23, 2023

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Sorry, failed to load data.

Contact us