Mockplus > Community > FAQ
Cannot reset my password
Hello, I forgot my account password and wanted to reset it. Your website mentioned I would receive a password reset email to do so.
But, I didn't receive any email till now.
What should I do now?
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Hello, sorry for any inconvenience caused by.
Recently, our password resetting system got some problems and we are doing our best to fix them.
Once it has been fixed, we will let you know as soon as possible.
We hope you can understand and wait patiently.
If you are in urgent need of the password to log in, please contact us firstname.lastname@example.org.
We will reset the password manually for you.
12:10 PM Jan 6, 2021